Sunart Corporation (hereinafter referred to as "our company") recognizes the importance of personal information obtained from our stakeholders and considers its protection as not only fundamental to our business activities but also one of the most critical issues in our management.

To provide a safe, secure, and trustworthy service to everyone, we have established the following basic policy, ensuring that it is thoroughly understood and adhered to by all our employees.

1、Basic policy

  1. Our company complies with the Personal Information Protection Act and other related laws and regulations. Moreover, we have established internal regulations concerning personal information protection (hereinafter referred to as "our regulations"), and we are committed to implementing, maintaining, and continuously improving them.
  2. Our company establishes a management system for the protection of personal information and strives to ensure that our regulations are well-understood by our officers and employees, and that they are thoroughly adhered to.
  3. Our company handles personal information within the scope of the purposes explicitly stated to our customers. Furthermore, unless there is consent from the customer or a legitimate reason, we will not disclose or provide the personal information provided to us by our customers to third parties.
  4. Our company responds sincerely and promptly to inquiries and requests for disclosure regarding personal information received from our customers.


Sunart

2、Purpose of use of personal information

When our company receives personal information from our customers, we clearly specify the purpose for which the information will be used and utilize it within that scope. If there arises a need to use the personal information beyond the initially specified purposes, we will contact the customer to inform them of this and will use the information only after obtaining their consent. The purposes for which our company uses personal information are as follows.

1.Personal information related to our customers

・Discussions and meetings with customers

・Shipping of products and materials

・Sending information on services, events, etc.

・Providing customer support and maintenance

・Responding to inquiries and consultations

・Offering various membership services

・Service development, conducting surveys, implementing monitoring, etc.

・Fulfillment of contracts

3、Proper acquisition of personal information

In our company, we acquire personal information through legal and fair means.

4. Provision of Personal Information

We will not disclose or provide personal information to third parties, except in the following cases:

  • When the customer has given consent.
  • In cases based on laws and regulations.
  • When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the customer's consent.
  • To the extent necessary to achieve the purpose of use, when entrusting the handling of personal information.
  • In cases where the business is succeeded due to mergers, company splits, business transfers, or other reasons.

Notwithstanding the above (1), when deemed appropriate for providing services to customers or responding to inquiries, we may provide your address, name, phone number, etc., to our affiliated companies or agents. In this case, customers can request us to stop providing personal information to the said affiliated company or agent.